You solve problems for clients. Who’s solving yours?

Agencies and consulting firms have a specific legal rhythm: new clients, new scopes, tight timelines, and the ever-present risk of scope creep. Many of our clients are agencies — digital, creative, strategy, and engineering — so we understand the commercial pressures you operate under.

Client agreements that close deals, not kill them

Your master services agreement and SOWs need to do two things: protect you and not scare off clients. We draft agreements that clearly define scope, deliverables, timelines, payment terms, and change management — without the adversarial tone that makes prospects nervous. A well-drafted MSA actually speeds up your sales process because you’re not renegotiating terms on every deal.

Who owns the work?

This question is more complicated than most agencies realise. If your designers, developers, or strategists are contractors, they may own the IP in what they create — unless your agreements say otherwise. And your clients will expect to own the deliverables they’ve paid for. We set up IP frameworks that give clients what they need while protecting your reusable tools, templates, and methodologies.

Subcontractors and freelancers

Using subcontractors is standard practice for agencies, but the agreements need to properly assign IP, protect confidential information, and clearly establish the relationship as independent contracting — not employment. Getting this wrong creates tax risk, IP risk, and potential Fair Work Act exposure.

Scope creep and disputes

Scope creep is the number one commercial risk for agencies, and it’s almost always a documentation problem. Clear SOWs with defined change request processes prevent most disputes before they start. When things do go wrong — non-payment, disagreements about deliverables, or a client relationship that’s broken down — We help resolve it efficiently.

Growing your team

As your agency scales, you’ll need employment agreements, restraint of trade provisions, and possibly an ESOP to attract and retain key people. We help with all of these, including structuring equity incentives that work under Australia’s employee share scheme rules.

Get in touch — We’re happy to review your current agreements or start from scratch.

Frequently Asked Questions

Who owns the work product — my agency or the client?

It depends on your agreements. By default, if your team members are employees, the agency generally owns the IP. But clients typically expect to own the deliverables they've paid for. Your MSA or SOW should clearly specify what IP transfers to the client and what remains with the agency — especially reusable tools, templates, and methodologies.

Do I need a master services agreement?

Yes. An MSA sets the baseline legal terms for your client relationships — liability caps, IP ownership, payment terms, confidentiality, and termination. Individual SOWs then define the scope and deliverables for each engagement. This structure speeds up onboarding new projects without renegotiating terms every time.

How do I protect my agency from scope creep?

Clear SOWs with defined deliverables, a formal change request process, and written approval requirements for out-of-scope work. Most scope creep disputes are documentation problems — the work was done but never formally agreed to. Building change management into your SOW template prevents most issues.

Should my contractors sign an NDA?

Yes, if they'll have access to your clients' confidential information or your proprietary processes. Most agency subcontractor agreements include confidentiality provisions as standard. A standalone NDA may also be appropriate before sharing sensitive details during the engagement process.